IJMSSSR
International Journal of Management Studies and Social Science Research (IJMSSSR) is a double-blind peer-reviewed, open-access bi-monthly journal that publishes empirical, conceptual and review papers of exceptional quality that contribute to enrich business administration thinking .The objective of the Journal is to disseminate knowledge, which ensures good practice of professional management and its focal point is on research and reflections relevant to academicians and practicing managers/Administrators for sustainable business and social changes.
IJMSSSR guides it to map new frontiers in emerging and developing areas in research, industry, and governance as well as to link with centers of excellence worldwide to stimulate young minds for creating knowledge-based community.
Our continued success lies in bringing together and establishing channels of communication between leading policy-makers and prominent experts in industry, commerce, and related business as well as renowned academic, education and research-based institutions to provide solutions for addressing the key issues of the contemporary society.
We see the need for synergy and collaboration between these fields rather than segmentation and isolation. Hence, our objectives are to build new links, networks, and collaborations between communities of thinkers, scholars, managerial experts, and practitioners in order to stimulate and enhance creative and application-oriented solutions for society.
In order to foster and promote innovative thinking in the management studies and social sciences research, itself by introducing its Journal at a global platform in ensuring the high quality and professional research standards.
Recently Published Articles
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The mediating role of Psychological Safety in the relationship between Emotional Intelligence (EI) and Employee Performance (EP) among commercial bank employees in Jos, Nigeria |
1 Joy Philip Mshelmbula Ph.D.; 2 Bulus Pikitda Ph.D; 3 Comfort Iliya Ph.D.; 4 Mark Chukwuemeka Offiah DOI: https://doi.org/10.56293/IJMSSSR.2026.6301 ABSTRACT: Employee performance in the banking sector is critical for organizational competitiveness and service excellence. Emotional Intelligence (EI) has been identified as a key driver of workplace effectiveness, yet its impact may depend on the presence of Psychological Safety (PS). This study investigates the direct effect of EI on employee performance and the mediating role of PS among employees of commercial banks in Jos, Nigeria. Adopting a quantitative, cross-sectional survey design, data were collected from 450 employees across five major banks using structured questionnaires. PLS-SEM via SEMinR was employed for data analysis. Findings are expected to demonstrate that EI positively influences employee performance and that PS partially mediates this relationship, highlighting the importance of fostering emotionally intelligent behaviours and psychologically safe environments in banking institutions. The study provides theoretical and managerial implications for enhancing employee engagement, collaboration, and productivity in high-pressure service environments. Keyword: Emotional Intelligence, Psychological Safety, Employee Performance, Nigerian Banking Sector, PLS-SEM Download full manuscript....... 01-08 |
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